International Orders
Australian Orders
International Orders
Estimated Delivery Times
If an item is currently out of stock, this is advised on the Product Information page. If there is a shipping delay for any reason whatsoever, you will be notified by email.
All goods are sent through standard International Air Mail unless you select and pay for ECI International Courier Express on Checkout.
There is no form of International tracking with standard Air Mail. If you want this option, you will need to select ECI Courier.
Parcels to New Zealand take around 4-6 days, and to the United Kingdom and the USA will take around 7-10 days. Packages can take 8-14 days to arrive in Europe. Canadian Customs can delay delivery by up to a week so please allow 3 weeks for delivery to Canada. Deliveries to South Africa usually take around 2 weeks and at times may take 3 to 4 weeks, but we don't know why. Deliveries to Phillipines can take up to 6 weeks. Deliveries to Israel take about 21 days. Deliveries to India can vary greatly from 2 weeks to 2 months. Some South American countries can also take 2 months. These estimated tiimes can vary dramatically.
Please remember, the above times are estimates only and at times goods will arrive sooner than even we expect.
Postal Charges
Standard International:
This is our most common standard charge for postage. We will complete and attach Customs Declaration Forms to all international packages. Please see Estimated Delivery Times for approximate delivery guidelines. There is no form of International tracking with standard Air Mail. If you want this option, you will need to select ECI Courier.
If you have any questions regarding postage, please send an email to Sales.
Tracking Numbers
Unless you select ECI International Express Courier on Checkout, all goods are sent via standard international Air Mail. These are not given a Tracking Number so we are unable to provide tracking numbers for any package sent by this method.
To confirm the date your order was sent or for tracking numbers please click here
ECI International Courier Express Delivery
If you wish to have your order shipped by International Courier, we use the Australia Post ECI International Courier Express. ECI International Courier Express is available for selection during Checkout.
Redbusbar does not use FedEx, DHL or UPS Courier services even if you provide us with your Courier Account Number, as the paperwork we have to fill out for these Courier companies takes a lot of time and effort on our part. We simply don't have the resources to be available for courier pick-ups, etc.
Goods should arrive to most countries in 4 to 6 days. These packages are web-trackable so if the package takes longer than expected to arrive, please let us know and we will check its progress on the internet and advise you.
If you have any questions regarding postage or ECI International Courier Express, please send an email to Sales.
Customs Duty and Taxes
Import Custom Duty/Taxes if payable are your responsibility. All Custom Declaration Forms attached to packages from Redbusbar in Australia are clearly marked "Metal Parts" or "Electronics".
Australian Orders
Estimated Delivery Times
All goods are sent Standard Mail via Australia Post unless you select and pay for Australia Post Overnight Express on Checkout. If an item is currently out of stock, this is advised on the Product Information page. If there is a shipping delay for any reason whatsoever, you will be notified by email.
Redbusbar does not use FedEx, DHL or UPS Courier services even if you provide us with your Courier Account Number, as the paperwork we have to fill out for these Courier companies takes a lot of time and effort on our part. We simply don't have the resources to be available for courier pick-ups, etc.
Postal Charges
Australia Post - Standard Mail: within Australia
Goods are posted via Standard Mail via Australia Post. The estimated delivery time provided by Australia Post is 1-3 days to most destinations within Capital cities. It may be 3-5 days to Perth, Cairns and other regional centres, and 4-5 days to Darwin.
You will be advised by email as soon as your order has been processed and shipped. Standard Mail packages are not given a Tracking Number so we are once goods are posted, it's in the hands of Australia Post.
Australia Post - Express Post Parcel: within Australia
Shipping by Australia Post Express Overnight Bag delivery is available for selection during Checkout.
Please note that this is a service provided through Australia Post and 'Overnight Delivery' is limited to capital cities (with the exception of Darwin) and postcodes as shown on the back of the Overnight Bag. It may still be two days before some postcode locations will receive their goods.
To confirm the date your order was sent or for tracking numbers please click here
If ordering more than one product where the items may be shipped from different locations, it may be best to send us an email for postage confirmation if unsure of postal charges
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